FAQ

Pre-Shoot Checklist
1st April 2025
Get your home in picture perfect shape! Preparation guide
What is the turnaround time to receive my images?
29th September 2023
Photo shoot orders will be delivered within 24 hours, Monday - Saturday. Any shoots taken on Saturday will be available on Monday. 3D / 2D orders will be available within 48 hours.
Amenities Shoot - IMOTO
15th September 2023
Neighborhood Shots - IMOTO
15th September 2023
How do I unsubscribe from the newsletter?
20th December 2022
To unsubscribe from our newsletter, open the newsletter and click on 'unsubscribe' at the bottom of the email.
Do I need to meet the photographer at the shoot?
20th December 2022
We always recommend meeting the photographer at the shoot, as this is the only time to review and approve the photos. If no one is there to meet the photographer, they will use their best judgement and the photos are automatically approved.  If
Can I buy products after my order is complete?
20th December 2022
After your photo shoot is complete, you have the option to add on a variety of products that utilize your listing photos! After your photo shoot is complete, you have the option to purchase a variety of products that utilize your listing photos! The
How many photos should I order?
20th December 2022
While each property is different, we generally recommend that you photograph the front exterior, back exterior, kitchen, bathrooms, bedrooms, living areas, dining areas, and front entry.
Facebook Marketing Ad Formats
13th December 2022
IMOTO's Facebook Marketing Product allows you to feature your listings through variety of ad formats. When your order IMOTO's Facebook Marketing Product, you can get your listing in front of hundreds of potential buyers with just the click of a butt
Does IMOTO create flyers / prints / etc?
13th December 2022
IMOTO does not create any flyers / prints / etc. We only deliver digital versions of our products.
Basic vs. Advanced vs. Luxury
13th December 2022
What is the difference between IMOTO's three photo products. IMOTO offers 3 types of photos: Basic, Advanced, and Luxury. Basic photos are only available in certain markets (Denver, Nashville, Phoenix). Click here for a PDF outline of the
What is the Social Media Package?
13th December 2022
The Social Media Package contains 2 dynamic products tailored for enhancing your Facebook and Instagram presence. The social media package is the perfect product for marketing your listing on social media. The package includes 2 products designed to
Stand-Alone Video Products: Traditional, Drone, and Drone + Interior
13th December 2022
This article explains the differences between our 3 Stand-Alone Video products. Video products are soaring in popularity now more than ever. COVID-19 has changed the residential real estate market, and it has created the need for more contact-free
Add-On Videos: Social Media Video, Video Walkthrough, and 360 Video Walkthrough
13th December 2022
This article explains the differences between our 3 add-on video products. IMOTO has 3 full-motion, add-on video products that are the perfect complements to an IMOTO photo shoot. Add-on videos are $99 and must be ordered with a photo shoot. They ra
What is Twilight Photography?
13th December 2022
This article explains our Twilight Photography. A Twilight photo is a photo taken at night to showcase the nighttime, evening ambience of your listing. Our Twilight photography will make your listing glow! ✨ Cost: $100 Check out some e
What is Virtual Twilight?
13th December 2022
Turn your daytime exterior photo into a stunning twilight photo! Our Virtual Twilight product transforms your daytime listing photos into a stunning virtual twilight photo. Virtual Twilight is an affordable option in comparison to our Twilight photo
What are Photo Add-Ons?
13th December 2022
Boost your Marketing with IMOTO's Photo Add-Ons. IMOTO has several options for Photo Add-Ons for your photo shoot. You can choose from the following: Virtual Twilight, Virtual Staging, Social Media Package, Premium Virtual Tour, Listing Te
What is the Listing Teaser?
13th December 2022
This article explains IMOTO's listing teaser. IMOTO's Listing Teaser is a 30-second slideshow video containing 12 photos from your listing's photo shoot. The video is set to music and includes the street address, square footage, # of bed
What is green grass replacement?
13th December 2022
This article explains IMOTO's green grass replacement product. If you would like your listing to have perfectly cut green grass in your exterior photos, you can add IMOTO's green grass replacement to your order. Here are a few examples of our green
IMOTO 360 Video Walkthrough
13th December 2022
What is the 360 Video Walkthrough, how does it work, and where can you use it? Product Disclaimers: This product is only compatible on YouTube and Vimeo with current versions of Chrome, Firefox, MS Edge, and Opera browsers. There ma

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